frequently asked questions
What is inside the Spry Recovery pillow?
Each Spry Recovery pillow is filled with our patented fluidized technology called Flo-Form. This material is designed to behave like a fluid in all ways except one: it doesn’t flow in response to gravity. So, once you mold it into a particular shape, it will stay in that shape until you re-mold it. Because it contours around your body as you sink into it, it redistributes pressure and makes you more comfortable while you sit or lay down.
How do I wash my Spry Recovery pillow?
Remove the fabric cover and wash on the “delicates” cycle of your washing machine. Lay flat to air dry.
Once the cover is removed, simply wipe down the surface with a normal household disinfectant.
How do I use my Spry Recovery pillow?
To mold the Spry Recovery pillow to your body, lay or rest against it. Then, using the palms of your hands, push the outer areas of the pillow toward the center. This will cause the Flo-Form to mold to the shape of your body and fill in any unsupported areas. When you are done using it, simply flatten it back out using your hands.
Spry Recovery can be used at home, at work, on-the-go, at the spa – or any other way you choose!
Can I heat my Spry Recovery pillow?
Do not heat the Spry Recovery in the microwave or by any other means. Heat will cause the Flo-Form interior to weaken and it will no longer hold its shape.
We have, however, had customers use the Recovery Pillow to hold ice packs in place, which works well.
Is there any latex or DEHP in these products?
No, we do not use any latex or DEHP in our Spry Recovery products.
How big is the Spry Recovery pillow? Is it easy to travel with?
The Spry Recovery pillow comes in two sizes: Flat and Roll.
weight: 3 lbs
dimensions: 17 x 10 x 1.5
weight: 3 lbs
dimensions: 17 x 7 x 2.5
Either pillow can easily be stored in a backpack, carry-on suitcase, or gym bag.
Will the Spry Recovery pillow get flagged at airport security?
There are no components in the Spry Recovery pillow that are banned from in-flight use by TSA. While it is unlikely that a TSA agent will ask about it, we’ve found it’s easiest to simply state that the product is just moldable pillow. You shouldn’t have an issue but if you do, please let us know.
Does the Spry Pure filter need to be replaced? If so, how often?
No, the filter is built into our pillow and requires no action from the user. The pillow itself can be cleaned simply by wiping down the exterior with a mild solution.
Do you offer any other filtered products like duvets or mattress pads?
Not at this time, but we do have plans to launch additional Pure products in the coming year!
Which Pure pillow is best suited for a child?
We recommend our polyfill pillow for children, since it has a slightly lower profile and is more similar to the traditional light, fluffy pillow kids are used to.
How should I was my Spry Pure pillow if it doesn’t require laundering?
Simply wipe down the exterior of the pillow in a mild solution and it will be as good as new! Continue to wash your pillow cases and other bedding regularly.
Can I still use my pillow case with the Pure pillow, or will that block the filter?
Using a pillow case with Spry Pure is recommended for optimal comfort, so feel free to use your existing bedding! Spry Pure comfortably fits a queen pillowcase with a bit of extra room. Although we do not offer king pillows at this time, we have several customers who use Pure on their king beds without complaint – so the existing option may still work well for you!